Water meters - installation and application

Water meter installation and use ]

Water meters can only be installed and used in accordance with applicable laws in the ACT. 

In particular, meters must be installed (by Icon Water or a licensed plumber) before water is extracted from our network. Non-compliance can cause contamination and other operational issues with the water network. 

Requirements for new connections and/or water meters ]

For new connections, water meters will only be issued with a ‘commencement notice for plumbing and/or drainage work’ number. Temporary meters are exempt from this requirement. 

Water meters must then be installed before any water is extracted from our network to ensure that: 

  • water is accurately measured and accounted for; and 
  • minimum backflow prevention measures are in place 
    • 20mm and 25mm water meters have non testable dual check valves incorporated into their bodies (additional backflow prevention measures may be required based on the site hazard rating) 
    • Meters greater than 25mm do not have a backflow prevention device incorporated and the onus is on the plumber to ensure that a suitable device is fitted downstream of the meter.

Owners and/or builders are reminded that taking water without a metered connection is a serious offence, punishable with significant penalties and/or imprisonment. We reserve all rights to pursue legal remedies, including recovery of any associated meter replacement and consumption costs. 

To avoid this, please ensure you are familiar with the installation guide and requirements for plumbers and renovators:

water meter installation requirements small water meter installation guide changes to water connections for new unit dev
class b dev water metering guide button

   

Please note: Temporary water meters for commercial site construction do not require a commencement notice.

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Do you have questions about our online submission process? You can find answers to our frequently asked questions here.

 

We’re always happy to help
For general enquiries, you can contact us directly at talktous@iconwater.com.au. Our team will do their best to respond within 24 hours. 

If you need a bit more assistance, or just prefer talking to a person, 
you can call us on (02) 6248 3111 (select option 3).