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Move your meter, new connection or disconnection
Provide meter self-read
Request a meter reading check
Using an Icon Water Lock
Water meter replacement program
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Uriarra Village
Free the poo
A day in the life of your poo
Downloadable resources
Flushable facts
Flushable products standard
Free the Poo Records
Free the Poo game
What can I flush?
What is a sanitary product?
What is a wet wipe?
Blockage Busters
Gallery of Gross
A day in the life of your poo
Downloadable resources
Flushable facts
Flushable products standard
Free the Poo Records
Free the Poo game
What can I flush?
What is a sanitary product?
What is a wet wipe?
Blockage Busters
Gallery of Gross
Account & billing
My Icon Water
Questions about my bill
Ways to pay my bill
Request for payment extension
Understanding my bill
Change of Ownership
Australian death notification service
Understanding my water use
Average water consumption
Financial support
Email billing
Rebates
Mr Fluffy financial assistance
Pricing and your customer contract
My Icon Water
Questions about my bill
Ways to pay my bill
Request for payment extension
Understanding my bill
Change of Ownership
Australian death notification service
Understanding my water use
Average water consumption
Financial support
Email billing
Rebates
Mr Fluffy financial assistance
Pricing and your customer contract
Making a claim
Claim for loss or damage
Plumbing reimbursement
Claim for loss or damage
Plumbing reimbursement
Moving house
Water conveyancing
Water conveyancing
Assets around my home
Restoration of your property
Restoration of your property
Leaks
Definition of Undetected Leaks
Residential undetected leak adjustment
Definition of Undetected Leaks
Residential undetected leak adjustment
Saving water
For your home
For your business
For your garden
Permanent Water Conservation Measures
Canberra water levels
Plant Selector
For your home
For your business
For your garden
Permanent Water Conservation Measures
Canberra water levels
Plant Selector
Water quality
Water quality FAQs
Changes to the taste or odour of you water
Water Quality Monitoring Program
Water discolouration
Water filters
Water quality and your appliances
Water quality FAQs
Changes to the taste or odour of you water
Water Quality Monitoring Program
Water discolouration
Water filters
Water quality and your appliances
Your water meter
How to read your water meter
Move your meter, new connection or disconnection
Provide meter self-read
Request a meter reading check
Using an Icon Water Lock
Water meter replacement program
How to read your water meter
Move your meter, new connection or disconnection
Provide meter self-read
Request a meter reading check
Using an Icon Water Lock
Water meter replacement program
Drain care
Fats, oils and grease
Hazardous chemicals
Drain care FAQs
Fats, oils and grease
Hazardous chemicals
Drain care FAQs
Emergencies, faults and outages
Report a fault
Blocked pipes
Odour management
Report a fault
Blocked pipes
Odour management
Safety
Uriarra Village
My Business
Account & billing
Making a claim for loss, damage or reimbursement
Water conveyancing
Liquid trade waste
Water quality
Your water meter
Drain Care
Emergencies, faults and outages
Safety
Account & billing
Making a claim for loss, damage or reimbursement
Water conveyancing
Liquid trade waste
Water quality
Your water meter
Drain Care
Emergencies, faults and outages
Safety
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Hire a standpipe
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Water and Sewerage Service Standards and Guidelines
Water meters - installation and application
Building approval guides
Relocate or alter a service
Water and Sewerage Capital Contributions Code
Water and sewerage capital contributions code calculator
Water and sewerage capital contributions code calculator
Backflow protection
Building and renovations FAQs
Maintenance access passage review
Outdoor dining and footpath structures guidelines
Requesting a physical markup of our assets
Changes or additions to my property
Homes and dual occupancies
All other types of development
Building town houses
Homes and dual occupancies
All other types of development
Building town houses
Forms and advice
Project applications and compliance
Applications for homes and dual occupancies (with a change to our services)
Applications without a change to our services
Applications for all other types of development
Applications for suburbs, estates and roads
Applications for the construction of town houses
Seeking a quote for your project or development
Applications for homes and dual occupancies (with a change to our services)
Applications without a change to our services
Applications for all other types of development
Applications for suburbs, estates and roads
Applications for the construction of town houses
Seeking a quote for your project or development
Assets around my home
Standpipes and hydrants
Hire a standpipe
Submit a standpipe reading
How to operate a standpipe
Reporting a stolen/lost standpipe
Configure a tanker for a standpipe
Hire a standpipe
Submit a standpipe reading
How to operate a standpipe
Reporting a stolen/lost standpipe
Configure a tanker for a standpipe
Water and Sewerage Service Standards and Guidelines
Water meters - installation and application
Building approval guides
Relocate or alter a service
Water and Sewerage Capital Contributions Code
Water and sewerage capital contributions code calculator
Water and sewerage capital contributions code calculator
Backflow protection
Building and renovations FAQs
Maintenance access passage review
Outdoor dining and footpath structures guidelines
Requesting a physical markup of our assets
Sustainability and environment
Sustainability management
Environmental management
Sustainability and environment programs
Sustainability management
Environmental management
Sustainability and environment programs
Our Community
Water Storage Levels
Let's Talk Water and Wastewater
Price Review 2023–28
Water and wastewater survey results
Wastewater treatment
Price Review 2023–28
Water and wastewater survey results
Wastewater treatment
Belconnen Trunk Sewer Upgrade Projects
Project 1: Belconnen trunk sewer augmentation
FAQs
Projects 1, 2, 3 & 4 - Odour Control Units (OCUs)
Planning Approvals Processes
Project 1: Belconnen trunk sewer augmentation
FAQs
Projects 1, 2, 3 & 4 - Odour Control Units (OCUs)
Planning Approvals Processes
Water Education
Our Projects
Sponsorship
Sponsored events
Sponsored events
Cracker Jack – Maintenance Access Cover Lifting System
Water Level Gauge at Williamsdale Road Causeway
Scholarships
Recreation at Googong Dam and Foreshores
Uriarra Village
Water Storage Levels
Let's Talk Water and Wastewater
Price Review 2023–28
Water and wastewater survey results
Wastewater treatment
Price Review 2023–28
Water and wastewater survey results
Wastewater treatment
Belconnen Trunk Sewer Upgrade Projects
Project 1: Belconnen trunk sewer augmentation
FAQs
Projects 1, 2, 3 & 4 - Odour Control Units (OCUs)
Planning Approvals Processes
Project 1: Belconnen trunk sewer augmentation
FAQs
Projects 1, 2, 3 & 4 - Odour Control Units (OCUs)
Planning Approvals Processes
Water Education
Our Projects
Sponsorship
Sponsored events
Sponsored events
Cracker Jack – Maintenance Access Cover Lifting System
Water Level Gauge at Williamsdale Road Causeway
Scholarships
Recreation at Googong Dam and Foreshores
Uriarra Village
Media Centre
Media releases
News
Photo library
Canberra Water Supply
Dam Cam photos from January - February 2012
Enlarged Cotter Dam works
Murrumbidgee to Googong works
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Canberra Water Supply
Dam Cam photos from January - February 2012
Enlarged Cotter Dam works
Murrumbidgee to Googong works
Events
Cotter Precinct
Murrumbidgee and local area
Other project works
Cotter Dam Education Kit images
ACT water supply dams
Animals
Different types of dams
Enlarged Cotter Dam construction site
Man made features
Natural features and habitats
Workers
Heritage
The Cotter Precinct
Graphs and technical drawings
Reports and publications
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Icon Water Policies
Key Publications
Reports Archive
Annual Reports
Icon Water Policies
Key Publications
Reports Archive
Media releases
News
Photo library
Canberra Water Supply
Dam Cam photos from January - February 2012
Enlarged Cotter Dam works
Murrumbidgee to Googong works
Events
Cotter Precinct
Murrumbidgee and local area
Other project works
Cotter Dam Education Kit images
ACT water supply dams
Animals
Different types of dams
Enlarged Cotter Dam construction site
Man made features
Natural features and habitats
Workers
Heritage
The Cotter Precinct
Graphs and technical drawings
Canberra Water Supply
Dam Cam photos from January - February 2012
Enlarged Cotter Dam works
Murrumbidgee to Googong works
Events
Cotter Precinct
Murrumbidgee and local area
Other project works
Cotter Dam Education Kit images
ACT water supply dams
Animals
Different types of dams
Enlarged Cotter Dam construction site
Man made features
Natural features and habitats
Workers
Heritage
The Cotter Precinct
Graphs and technical drawings
Reports and publications
Annual Reports
Icon Water Policies
Key Publications
Reports Archive
Annual Reports
Icon Water Policies
Key Publications
Reports Archive
About Us
Contact us
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Report Water Theft
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Report Water Theft
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Price Proposal 2023-28
My Account
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Our fleet
Business Strategy
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Contact us
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Report Water Theft
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Compliments and complaints
Complaints handling policy
Theft and fraud
Report Water Theft
Fraud and corruption (whistleblower policy)
Public interest disclosures
Service of documents
Freedom of information
Current Vacancies
Modern slavery
Our pricing
Government charges that affect water and sewerage prices
Price Proposal 2023-28
My Account
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Government charges that affect water and sewerage prices
Price Proposal 2023-28
My Account
Reports and submissions
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Who are we?
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